For the Chief AI Officer

A starting kit for the Chief AI Officer

Where an entity like yours starts with AI agents, what the tender committee will ask for, and a path from the first meeting to the tender. Inside your environment, with every decision on record.

Where an entity like yours starts

Three areas where agents give the quickest result, by the kind of entity. Example on a fictional department.

  1. 1Customer requests and reply deadlines
    Desk
    Customer service desk
    Agent
    Finds the file and the cause, drafts the reply with the rule
    Decides
    Head of customer service approves the reply
  2. 2Complaints and the cause of delay
    Desk
    Legal affairs desk
    Agent
    Links the complaint to the step where the file waited
    Decides
    Legal affairs decides the response
  3. 3Leadership instructions
    Desk
    Director General’s office desk
    Agent
    Turns an instruction into tasks with owners and deadlines
    Decides
    The office approves the plan
For your leadership

Draft the briefing note for your first area

Six questions. As you answer, the note proposes the first area, how it runs, who joins the first meeting and the questions to ask any AI vendor. Print it for leadership, or send it with the request.

1What kind of entity?
2Which area first?
3Where must it run?
4Internet access?
5Who joins the first meeting?Choose all that apply
6Where are you now?
Briefing noteFirst area for AI agents: customer requests and reply deadlines
To
Leadership of the entity
Kind of entity
Customer services
Desk
Customer service desk
The agent
Finds the file and the cause, drafts the reply with the rule
Decides
Head of customer service approves the reply
Where it runs
On the entity’s own servers in the country, with local models. An outside model is used only with the entity’s permission, and identity data is masked first.
First meeting
Digital team and Head of the unitAdd information security early: their questions decide the deployment.
Next step
One meeting to agree the area, then an assessment of how it runs today and where files wait.

Questions to ask any AI vendor

  1. Where is our data stored and processed, and can it stay on our servers in the UAE?
  2. Does the routine work continue without internet?
  3. Which tasks go to outside models, and what is masked before they do?
  4. Who takes each decision, the system or an official, and who sets that?
  5. Can we export the full decision log: who decided, when, on what grounds and from which sources?
  6. How does an agent get more rights, and who approves it?
  7. What happens to our rules, data and models if the contract ends?
  8. Which standards does the vendor hold today, and which are in progress?

Prepared with the SORP starting kit. Yours to edit and share.

Built from your answers by simple rules, not a promise. Nothing is sent until you send the request.

What the procurement pack holds

Everything the tender committee and the security team ask for, in one document. In English, as a PDF.

Request the pack
  1. 01Platform descriptionDesks, agents, the model of the entity and the systems it connects to.
  2. 02Security and data residencyData in your environment, local models, masking before any outside call.
  3. 03Deployment in your environmentOn your servers in the country, including without internet.
  4. 04Roles, rights and the decision logHow agents earn rights, and what every decision keeps.
  5. 05Implementation stagesMeeting, assessment, pilot, handover and growth.
  6. 06Standards and certificationDubai AI Seal, the Dubai information security rules and the federal data protection law.
  7. 07Company detailsLicence, office in Dubai, leadership and contacts.
Built in Dubai, for the UAE's ambitions

The UAE set the course. We build for it.

An AI-native government, an economy driven by AI, the best country in the world by 2071. In Dubai every government entity now has a Chief AI Officer. We build the operating layer those officers and their teams need for everyday work.

Goals are quoted from public UAE and Dubai strategies. SORP is an independent company and does not claim any government endorsement.

  1. 2027
    Abu Dhabi Government Digital StrategyThe world’s first fully AI-native governmentThe model and desks for an AI-native agency
  2. 2031
    National Strategy for Artificial IntelligenceAmong the world’s leading nations in AIAgents on every desk. People decide.
  3. 2033
    Dubai Economic Agenda D33Double the economy, AED 100 billion a year from digitalDigital operations for companies that scale
  4. 2071
    UAE CentennialThe best country in the worldInstitutions that keep improving, fact by fact

What the kit includes

  • AreasWhere to start in your entityThree areas by the kind of entity, each with its desk, what the agent does and who decides.
  • PackThe procurement packWhat the tender committee and the security team ask for, in one document.
  • StagesA path the council can approveMeeting, assessment, pilot in your environment, tender. Each stage with what it needs and what it leaves.
  • MeetingA working sessionYour team and ours on one area: its procedures, its files and where agents start.

How an entity buys

Independent

SORP is an independent company and does not claim government endorsement. The department in our examples is fictional. Trust and security

  1. First meetingWe meet the leadership and the digital team and agree the first area.
  2. Assessment of one areaSessions with heads of units. We map how the area works today and measure where files wait.
  3. Pilot in your environmentThe platform on your servers, with local models, on real files, compared with the same measures.
  4. TenderThe procurement pack supports your tender process and your security review.

Start with one area

Request the kit, or a meeting with your team. We reply within one working day.

Questions people ask

Who is the kit for?

For the Chief AI Officer of a government entity and the team around them: digital, procurement and information security.

Does the platform run inside our environment?

Yes. On the entity’s servers in the country, with local models. Routine work continues without internet. An outside model is used only with the entity’s permission, and identity data is masked first.

What is the status of the standards?

The procurement pack states the current status for the Dubai AI Seal, the Dubai information security rules and the federal data protection law. We do not claim any approval we have not received.

Is SORP endorsed by the government?

No. SORP is an independent company. The department and names in the examples on this site are fictional.

How does the first meeting go?

One hour with the leadership and the digital team. We agree the first area and who takes part in the assessment.

Talk to us

Step 1 of 3
What would you like to do?

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